Introduction to Fimgohost Email Hosting

Introduction to Fimgohost Email Hosting Control Panel

Panel is the control panel of Fimgohost Email Hosting Control Panel, available on desktop, smartphone, and tablet. It allows you to manage corporate email accounts in complete autonomy.

The application allows to administer accounts and services through multi-role access based on permissions and limits defined by the administrator, who can also monitor activities through specific analysis and reporting tools.

Activation and access

Activation

To activate Fimgohost Email Hosting services you must purchase a plan from here 

Once you have make a purchase of the service and you have accepted the Terms of Service and the processing of personal data Information on Privacy, you will receive an email with a procedure that will help you with the setup and logging you to your control panel to create email accounts, to set a password and finally fully activating your email services.

Access

You will be able to access the control panel at https://panel.emailpnl.com/ by entering [email protected] and the password chosen while purchasing the plan.

Once you have accessed the control panel, you will be able to change the login details (password and/or email address) from your account settings.

If you lose your password, you can retrieve it by following the link on the https://panel.emailpnl.com/login.

Domain ownership verification

In order to activate a domain and therefore be able to create email accounts, domain aliases, and email aliases, you must first prove that you are the owner or an authorized manager.

Verify by DNS

By selecting the verification mode via DNS, you will need to point a DNS record to an IP address. A different DNS record is generated for each domain, as shown below:

d458381318.mydomain.com A 185.97.217.16

The DNS is composed of 9 random numbers preceded by the letter d, the name of the domain being added, and the IP address that the record should point to.

Once the DNS record has been generated, you will have to go to your domain’s DNS management panel and create an A-type record corresponding to the one generated (ex. d458381318.mydomain.com) and point it to the IP address indicated (IP 185.97.217.16).

Adding Mx Records and SPF Records

Once the DNS record has been verified, you will need to update your mx and SPF record for email deliverability

MX record with Fimgohost Email 

Remove current MX records and replace them with the following:

MX primary: mx01.emailpnl.com with priority 10

MX secondary : mx02.emailpnl.com with priority 20

After making changes to the MX records of your domain, you can verify their correct application from the panel and clicking on verify Mx Record

Configuring an SPF record

To configure the SPF record on your domain, you must access the DNS management panel of the provider that you used to register the domain and add the following value:

This setting also authorizes the server hosting of your website to send emails.

The verification process for the SPF record is performed by the server receiving email. Once the record is added, it can take up to 24 hours before the DNS change is fully operational.

Set a DMARC policy

Setting up a DMARC record requires you to choose how suspicious emails are handled. Emails are considered suspicious when they don’t conform to the domain’s SPF and DKIM settings.

Policy options (p) are:

• none: no action is performed on the message;
• quarantine: messages are marked as spam and moved to the Spam folder;
• reject: the recipient server is required to reject the message.

An example of DMARC record could look this:

v=DMARC1; p=quarantine; rua=mailto:[email protected]; ruf=mailto:[email protected]

This record instructs recipient servers to mark suspicious messages as spam and sends the daily report to the address [email protected].

To apply the above record, it is necessary to create a TXT type record in the domain DNS:

Fimgohost Email interprets and applies the DMARC policies set by the sender and includes the sending of daily XML reports.

It is also possible to use web tools to create your own DMARC policies: https://www.kitterman.com/dmarc/assistant.html

Autodiscover settings

What is Autodiscover and what is it used for?

Autodiscover is a protocol that allows email clients (e.g. Thunderbird, Apple Mail, Microsoft Outlook) to configure server connection parameters for your email address automatically, instead of configuring all parameters manually. This will save yourself some time, especially if you have to configure a lot of accounts.

To use the autodiscover system, make sure that your client supports this feature, as not all email clients currently support it. Furthermore, it is necessary to change the DNS configuration of your domain to add some parameters that will allow you to contact the autodiscover service in an appropriate way.

Configuring Autodiscover for your domain certainly makes it easier for users the first set up their email account, and voids any found typos. It is also a very simple configuration to perform and has no additional cost or impact on performance.

The implementation of Fimgohost Autodiscover provides IMAP and SMTP parameters for desktop email clients and Microsoft® Exchange ActiveSync for Smartphones.

Compatibility

Not all email clients are currently compatible. A list of clients that can host Autodiscover is available below:

Setup Autodiscover through DNS Record

If you do not have the possibility to create a Virtual Host in HTTPS, you can still configure the Autodiscover through a configuration on the DNS domain. It is important to remember that this configuration may not be enough to make the autodiscover compatible on your email client. Access the DNS management panel of your domain’s provider and add the following CNAME record as follows:

Access parameters

User access parameters

You can find details about the access parameters you need to set on your email client below:

If you receive an “SSL Certificate invalid or insecure” message, make sure to use the server names as listed above.